terms and conditions of welsh shearing equipment

Terms and Conditions Of Welsh Shearing Equipment LTD:

Making An Order: -

Buying on-line with Welsh Shearing is easy! You select the product that you need and then add them to your shopping basket. You will then be able to 'Continue Shopping' or 'Proceed To Check Out'. If you 'Proceed to Check Out' you will then need to click on the 'Country' from the drop-down list to calculate VAT and delivery rates before making the payment. Then click on 'Proceed to Check Out'. You will then be asked to 'Sign In to your Google Account' or 'Create a Google Account'. This is necessary to complete the purchase.

Our on-line system uses Google Checkout to take payments. This is a secure and easy method of payment and offers the customer 100% protection on unauthorised purchases while shopping at stores across the web. Visa, MasterCard and Solo are all accepted.

Once you have made payment for your order, you will receive confirmation that that it has been received and being processed. Once the order has been accepted, you will then receive another email informing you that we are processing you order and we will inform you when the goods have been despatched. Payment will only be taken when the goods are ready to be shipped.

If we do not have your order in stock we will contact you to inform you of this and provide a time-scale to expect delivery. You are able to cancel the order at this point if you can not wait.

If you do not wish to make a payment this way and would prefer to call us directly, please see the 'Contact Us' page and give us a ring. We are happy to take orders and payment over the telephone.

Value Added Tax:

VAT is added to all orders at the checkout stage. You will be shown the total amount of your purchase before proceeding with the payment of your goods.

Cookies:

Cookies are used on our site in order to 'remember' specific information about your session eg: The contents of your shopping trolley. This information and the cookies are destroyed shortly after you end the browsing session, it is not permenantly stored on your computer. You can also disable cookies on your browser or set it to prompt you before any cookies are accepted.

Privacy Policy:

If you choose to provide Welsh Shearing Equipment with personal information by sending an e-mail, or by filling out a form with your personal information and submitting it through our website, we only use that information to reply to enquiries, fulfill customer orders. It helps us provide customers with information or goods that have been requested. If you provide, personally identifiable information, it is maintained in a database that is secure within Welsh Shearing Equipment Ltd and only employees of Welsh Shearing Equipment Ltd will have access to this information. It may be necessary to provide information to the goods delivery service. However, this information is not shared with any other third party.

Links to Other Sites:

We provide a page consisting of links that we believe may be useful or of interest to you. Once you follow the link, you leave our site and are subject to the terms and conditions of that site.

Refunds/Exchanges:

You are entitled to a refund or replacement where goods are faulty or not as described. If you change your mind about a purchase, please return the unused goods to us with the original till receipt within 14 days and we will offer you an exchange or refund. You are repsonsible for the return of the goods. therefore sending them via registered post is recommended. Any goods returned should be in saleable condition.

You must inform us within two days if the goods have been damaged in transit so that we can claim against the delivery company and correct the problem.

Mistake when ordering on-line

Don't panic If you make a mistake when ordering online, just send us an email or telephone us to let us know as soon as possible as we can usually rectify the problem hassell free.